Circular Customer Lifecycle

This customer life cycle model is a more virtuous circle version of my previous more linear customer life cycle version.

The changes have been made to reflect the often more scatty  / schizophrenic nature of shopper behaviour today.


Leave a Comment

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.